Frequently Asked Questions
The drying equipment typically needs to run for at least 3-4 days, depending on moisture levels and the source of water. In some cases, this period may be extended to ensure complete drying.
Emergency mitigation generally takes 5-7 days, while repair timelines can vary, typically requiring around 3-4 months to complete, depending on the scope of work.
Yes, the drying equipment will increase your electricity usage. We recommend consulting with your insurance adjuster to understand the coverage for this additional cost.
We provide thorough documentation, including photographic evidence, to justify all actions taken during the mitigation process. Our team is always available to explain the steps we’ve taken to ensure transparency and quality.
Our certified technicians use industry-standard tools to assess moisture levels and determine the extent of water damage. With IICRC training, we are equipped to make informed decisions on what materials can be restored and what must be replaced.
The start of the rebuild process is highly dependent on the availability of the chosen replacement materials. Your project manager can provide more specific timelines.
While moisture levels can vary depending on the material and environmental conditions, excessive moisture can damage both the structure of your home and personal belongings. It’s important to address any moisture issues promptly.
We advise discussing this question directly with your insurance adjuster to clarify the specifics of your coverage.
We provide a Lifetime Workmanship Warranty, and all manufacturers offer warranties on their materials.
We utilize state-of-the-art Dri-Eaz air movers and dehumidifiers to ensure efficient and thorough drying of your property.
In severe cases, replacement may be necessary. However, our first approach is to use specialized drying mats designed to extract moisture from the flooring, potentially avoiding the need for replacement.
While it’s not necessary for you to be present at all times, it’s beneficial to be available during key phases of the restoration to answer questions and make decisions. We will coordinate with you to ensure your availability when needed.
We recommend removing valuable or sentimental items from the affected area. Our team can assist with packing, moving, and storing items as needed to protect them during the restoration process.
We conduct thorough air quality assessments both before and after restoration to ensure a safe environment. Our team uses advanced air filtration systems, including HEPA air scrubbers, to remove airborne contaminants and particles. We also perform post-restoration testing to verify that the air quality meets industry standards, ensuring your home is safe for occupancy.